Boutique short-let management for homeowners
GlowStay Management
A calm hotel-style bedroom with a deep green panelled wall, white bedding and rolled towels on a green throw

Short-let and Airbnb management

Your property,
expertly managed.

Full-service short-let and Airbnb management for homeowners. From guest communication and pricing to cleaning, linen, check-ins and property care, we handle the day-to-day so you don't have to.

See how it worksNo obligation. Written proposal before you commit.
  • Management from 25%Your fee is agreed after assessment
  • Transparent monthly statementsEvery stay, fee and cost, line by line
  • Your own owner portalBookings, earnings and documents

What we take care of

Everything your short-let needs, handled.

One team looks after your guests, your calendar and your property, so your home earns without taking over your life.

All services
  • Full property management

    One team running your short-let from the first enquiry to the final checkout, so you are free of the day-to-day.

  • Airbnb and short-let management

    Your listings on Airbnb, Booking.com and Vrbo, run professionally and kept in step with each other.

  • Guest communication

    Prompt, friendly replies to guests before, during and after every stay.

  • Check-in and check-out

    Clear arrival instructions, secure key or smart-lock access, and smooth departures.

  • Dynamic pricing

    Nightly rates that respond to demand, seasons and local events, reviewed regularly.

  • Cleaning

    Hotel-standard cleans between stays, carried out to a consistent turnover checklist.

  • Linen and laundry

    Fresh bed linen and towels for every guest, professionally laundered.

  • Maintenance coordination

    Reliable trades arranged for repairs, with your approval sought for anything significant.

  • Owner reporting

    Monthly statements showing every stay, our fee and any costs, line by line.

Fresh rolled towels with a sprig of greenery on a knitted green throw
Ready for the next guestCleaned, fresh linen, restocked, checked

Boutique standards

Your home, cared for like a boutique hotel.

Guests notice the details: crisp linen, a spotless bathroom, clear instructions and a quick reply. So do reviews. We run every stay to a consistent standard and keep a close eye on your property between them.

  • Hotel-standard cleaning and fresh linen for every stay
  • Careful guest screening and clear house rules
  • Regular inspections, with problems fixed promptly
  • Repairs over an agreed amount approved by you first

How it works

From enquiry to earning, in four steps.

How it works in detail
  1. 01

    Tell us about your property

    Share a few details online. It only takes a few minutes, and photos are optional.

  2. 02

    Assessment and proposal

    We review your property, talk through your goals and send a written proposal with your management fee.

  3. 03

    Preparation and launch

    We prepare the home, arrange photography, create or improve your listings and set your pricing.

  4. 04

    We manage, you relax

    We run the day-to-day. You follow bookings, earnings and statements in your owner portal.

Pricing

Management from 25%

Our typical management fee is 25% to 30% of booking revenue. Your final fee is agreed after we have assessed your property.

GlowStay Essential

From 25%

of booking revenue

Best for straightforward properties that need normal full-service management.

Fully hands-off

GlowStay Complete

Typically around 27.5%

of booking revenue

For owners who want a highly hands-off service.

GlowStay Signature

Up to 30%

of booking revenue

For larger, premium, high-turnover or operationally intensive properties.

These three service levels are a guide to how our pricing works, not fixed price plans. Every property is different, so we quote your management fee in a written proposal after reviewing your home, and that is the fee that applies.

Why GlowStay

Trusted with your home, accountable for every stay.

Handing over a property you value takes trust. These are the standards we hold ourselves to.

  • Property care

    Careful guest screening, regular inspections and prompt attention to anything that needs fixing.

  • Guest standards

    Clear house rules and a calm, professional welcome, so the right guests stay and look after your home.

  • Professional cleaning

    Every turnover follows a consistent checklist, with fresh linen and essentials ready for the next guest.

  • Revenue optimisation

    Pricing reviewed against demand and seasonality, balancing occupancy and nightly rate.

  • Transparent reporting

    Every stay, fee and cost is shown in your monthly statement and in your owner portal.

  • Hands-off management

    From guest messages to maintenance, the day-to-day is handled for you.

  • Responsive owner support

    Message the team from your owner portal whenever you need us.

Owner portal

Everything about your property, in one place.

Sign in at any time to see upcoming bookings, occupancy, booking revenue, our fee and your estimated earnings. Statements, documents and maintenance updates are there too, and you can message the team directly.

  • Bookings and calendar across every site
  • Monthly statements to view and download
  • Maintenance approvals and updates
  • Documents and messages with the team

Who we work with

For owners who want the income, not the admin.

  • Homeowners

    Earn from a second home or a property you use part of the year, without managing guests yourself.

  • Landlords

    Explore short-let or serviced income as an alternative to a long-term tenancy, with the work handled for you.

  • Multi-property owners

    One team, one portal and consistent standards across every home you own.

  • Larger properties

    Experienced handling of larger homes with more bedrooms, more guests and more involved turnovers.

  • Serviced accommodation

    Professional management for serviced apartments and longer stays.

Questions

Good questions to ask a manager.

Something else on your mind? Ask us directly.

What does GlowStay charge?

Management starts from 25% of booking revenue, and most properties fall between 25% and 30%. We agree your fee after assessing your property, because size, location, booking volume and the work involved all make a difference.

What does the percentage apply to?

Your proposal and management agreement set out exactly what the fee is calculated on, including how booking site commission and guest cleaning fees are treated. Your monthly statement then shows the calculation for every stay.

Do I need to be involved day to day?

No. We handle guest messages, check-ins, cleaning, linen and the running of the property. You choose how much you hear from us, and your owner portal shows bookings, earnings and any issues whenever you want to look.

Can I still use my property?

Yes. Tell us the dates and we block them out on every booking site so guests cannot book them. Owner stays appear in your portal calendar.

Which booking sites do you use?

We can manage listings on Airbnb, Booking.com and Vrbo, and we keep the calendars synchronised between sites to avoid double bookings.

How do I get paid?

You receive a clear monthly statement listing every stay, our fee and any costs. How money reaches you depends on whether guest payments are made to you or to us; your agreement explains which applies to your property.

Do you handle compliance?

We help you coordinate the requirements that apply to your property, such as safety certificates and checks, and keep your documents in your owner portal. Legal responsibility stays with the owner, and we recommend independent advice where you need it.

Which areas do you cover?

Enter your postcode to start an enquiry and we will confirm whether we can take your property on.

Get started

Ready to hand over the day-to-day?

Tell us about your property and we will arrange an assessment and a written proposal, with no obligation.